Manage your entire fleet of Auto-ID equipment in one place
JLT RepairEngine is a web-based asset management tool that significantly simplifies repair handling and device maintenance by consolidating all service management into one place. As a customer you benefit from having a single point of contact through JLT and can manage your entire fleet of Auto-ID equipment online in JLT RepairEngine. Available through JLT RepairService, our brand and manufacturer independent IT service and repair offering, it allows you to repair and maintain third-party equipment like barcode scanners and label printers as well as rugged computers and tablets from most manufacturers, including Honeywell, Zebra, LXE and Intermec.
Detailed analytics for lower maintenance costs
With comprehensive reports and dashboards easily accessible in JLT RepairEngine, you get real-time information on device status, repair history by model or by month, turnaround times and more of all deployed hardware. This valuable data provides insights into the current health and status of your IT equipment that enables you to spot and rectify trends promptly – resulting in decreased overall maintenance costs and more effective operations.
24/7 online repair handling for minimized turnaround times
The easy-to-use web tool gives you the ability to initiate and track repairs 24/7. Thanks to an intuitive user interface with smart-search functionality using serial number, model etc., RMA handling is easier than ever before. To ensure minimum turnaround times you receive automatic notifications for repairs requiring your attention and can respond online in JLT RepairEngine.
Note: JLT RepairEngine is availble for the North American market only