Support & Service

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Support and Services from JLT Mobile Computers

JLT offers a full range of services and support to meet your hardware solution needs and keep your business running effectively. The JLT worldwide network of partners and local repair locations are there to support your changing requirements and help streamline your operation.

In addition to all JLT-branded products, JLT also repair DAP Vehicle Mount Terminals (VMTs), Duros VMTs, Roper VMTs, PSC Falcon 4620, Teklogix 8560, and Teklogix 8570.

From simple technical support to a variety of custom engineering services, JLT allows your technology to evolve along with your business needs.

JLT:Care™ Service Agreements
All JLT-brand computers* come with 3-year limited warranty. In addition, with the “no-questions asked” JLT:Care Service Agreement you are guaranteed an uptime of your JLT computers at a predictable cost. The agreement covers all failures that affect the functioning of your computer, except consumable parts such as batteries. In addition, if the pick-up and drop-off service is selected with the contract, all shipping costs to and from our service center are included.

JLT:Works™ Professional Services
With the JLT:Works Professional Services, you can optimize the product solution from JLT to further lowering the total cost of your computer installation. A variety of services are available, such as; custom-image development and installation, to simplify your staging, installation and maintenance of the JLT computer, custom-configuration service to tailor the computer specification to your specific needs, on-site technical aid and service to quickly and efficiently address technical issues or services need and keep up-time to a maximum.

 

*MT1010 comes with 1-year warranty

Documents

JLT:Care™ Service Agreement


Maximum Uptime The service agreement gives a guaranteed turn-around time.

Full Security – no questions asked.

Easy handling - optional worldwide pick-up and drop-off service.

Easy administration – 24/7 RMA registration, failure notification and tracking.

Predictable Total Cost of Ownership – fixed cost, 3 or 5 years contract.

For more information or pricing